Terms and Conditions.
All prices are in GBP
You have to be over 18 years old to purchase products. When you place your order you guarantee that are at least 18 years of age or have your guardian's permission.
Full payment shall take place when your order is placed. Pay with secure credit card payment or Paypal.
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Terms of Delivery
We deliver within the UK, but not to PO boxes and BFPO addresses. When your order is placed we will handle it with immediate effect and your order will be shipped within 1-3 working days. Deliveries to Jersey and Guernsey may require an additional 2-3 working days in delivery time.
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For questions regarding your delivery status please send an e-mail.
Please note that the design on the products may differ from country and that the design is not always identical the picture.
Errors on website
Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Herbavida UK reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order had been confirmed and your credit card charged.
30 Day money back guarantee
As part of Herbalife’s commitment to delivering beneficial, high-quality products, we offer a 30-day money back guarantee. If you are not completely satisfied with any product for any reason, simply return the unused portion within 30 days and you will receive a full refund.
For more information regarding our money back guarantee click here
It is not possible to amend/change orders once they have been processed and paid.
All returns must be advertised to us, prior to the order/products being sent. Contact us for more information regarding the return process.
Personal use and resale
All products purchased are intended for personal use and non-profitable purposes. When placing an order, the buyer acknowledges this and guarantees that the products are for personal use and not intended for resale to a third party.
We operate a loyalty reward programme ("Herba points") for registered customers only and reserve the right to revoke points and/or discontinue the programme at any time.
Every order placed earns Herba points calculated on the order total, exclusive of any promotions, discounts, shipping costs and taxes.
A minimum spend of GBP 75 is required for an order to qualify for Herba points use.
Herba points cannot be used towards shipping costs, taxes or in conjunction with any other discount or promotion code
1 Herba point is equivalent to GBP 0.01 and may be redeemed as part payment on qualifying orders. Herba points can be used as part payment for both full and reduced price items, at 50% and 10% of their value, respectively.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com.